Return Policy

Thank you for shopping with us at SELLVIZ! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, we offer a straightforward return policy to ensure a hassle-free shopping experience.

Returns

If you would like to return an item, please contact our customer service team within 14 days of receiving your order to initiate the return process. You may contact us through the contact form on our website or by emailing us at [insert email address]. Please provide your order number, the item(s) you would like to return, and the reason for the return.

Once we receive your request, we will provide you with a return address and any additional instructions. Please note that the item(s) must be unused, in its original packaging, and in the same condition as when you received it.

Refunds

After we receive the returned item(s), we will inspect it to ensure it meets our return policy criteria. If it does, we will process your refund within 5-7 business days. Please note that we will refund the full purchase price of the item(s), but not the cost of shipping.

Exchanges

If you would like to exchange an item, please contact our customer service team within 14 days of receiving your order to initiate the exchange process. You may contact us through the contact form on our website or by emailing us at [insert email address]. Please provide your order number, the item(s) you would like to exchange, and the reason for the exchange.

Once we receive your request, we will provide you with an exchange address and any additional instructions. Please note that the item(s) must be unused, in its original packaging, and in the same condition as when you received it.

If the exchange is due to our error or a defective product, we will cover the cost of shipping. Otherwise, the customer will be responsible for the cost of shipping for the exchanged item(s).

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• Gift cards
• Downloadable software products
• Personalized/customized items

Please note that sale items are also non-returnable.

We reserve the right to refuse any returns that do not meet our return policy criteria.

If you have any questions about our return policy or need assistance with a return or exchange, please do not hesitate to contact our customer service team. We are here to help!